5G Home Internet

5G home internet your family can rely on.

Switch to Telstra 5G internet and get your first month on us. Plus our super fast 5G Home Modem included for use.

For new services. Select areas and eligible customers only. Limited number of services available per postcode. Plan prices may change. If you leave within 24 months, return your modem within 21 days to a avoid a non-return fee.

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Why choose us for 5G Home Internet

First month on us

Try 5G Home Internet on us for a month to make sure you love it. Pay $0 upfront and no install fee. Read the 5G offer details.

Try it, love it - or cancel it

Try 5G internet in your home to make sure you love it and if you don’t you can cancel with no obligations .

Super easy setup

Just plug in your 5G Home Modem and you’re online. No appointments needed. Read about the 5G modem .

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Try 5G Home Internet on a no lock-in plan

Already have internet with us? Switch to 5G Home Internet without any cancellation fees.

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Find out why

First month on us., Telstra 5G Home Internet , 1TB DATA , Available , Unavailable , Unavailable , Unavailable

$0 for the first month , month-to-month , then $85 per month

If you leave within 24 months, return your modem within 21 days to avoid a non-return fee. Select areas and eligible customers only.

Includes 12 months of Kayo Basic
For new home internet services.
Plan speeds

5G plan speed

Super-fast 5G internet speeds
Typical speed ranges

Download: 50Mbps - 600Mbps
Upload: 10Mbps - 90Mbps

5G Home Internet average speeds

378
Mbps

46
Mbps

Read about 5G Internet speeds

The speeds experienced may be slower over a Wi-Fi connection and can also be impacted by other factors. Speeds may change over time but are anticipated to remain within the typical speed ranges.

Mbps

Mbps
With super-fast 378 Mbps average download speeds you can connect a houseful of devices at once and still stream your favourite TV, movies and sport in UHD (4K) video. Read more about 5G Home Internet speeds

As measured by Telstra in May 2022 via in-home modem testing throughout the day and night over a representative time period, and spot checked periodically using third-party measurement data. Download speeds typically range between 50 Mbps and 600 Mbps and upload speeds typically range between 10 Mbps and 90 Mbps. The speeds experienced may be slower over a Wi-Fi connection and can also be impacted by other factors.

Super-fast 5G Home Internet speeds

There are no limits on our 5G Home Internet speeds while your data usage is under 1 Terabyte a month. Most households use less than half that in a month. If you do go over 1TB, your speed will be slowed to 25Mbps.

As measured by Telstra in May 2022 via in-home modem testing throughout the day and night over a representative time period, and spot checked periodically using third-party measurement data. Download speeds typically range between 50 Mbps and 600 Mbps and upload speeds typically range between 10 Mbps and 90 Mbps. The speeds experienced may be slower over a Wi-Fi connection and can also be impacted by other factors such as the distance from the serving 5G mobile tower, the number of users online, where your modem is located and how far you are from it, and whether there are obstructions between your modem and the 5G mobile tower. Speeds may change over time but are anticipated to remain within the typical speed ranges.

The Telstra 5G Home Modem is all the equipment you need to connect to 5G-fast internet.

Sets up in seconds

Simply plug it in where you find the strongest 5G signal at home, such as with a view out a window. The modem connects wirelessly to the Telstra 5G network without any extra cabling.

Next-gen Wi-Fi 6
Self-optimising Wi-Fi 6 mesh keeps your connections strong, even with the most demanding devices. So you can take advantage of those ridiculously fast 5G speeds.

The Telstra 5G Home Modem is only for use with the Telstra 5G Home Internet plan. Read 5G modem specifications

Enjoy 1TB of data every month. That’s more than double what the average Telstra 5G Home Internet household uses in a month.

If you do go over your data allowance, you won’t be charged extra but your speed will be slowed to 25 Mbps. Read more about 1TB of data
First month on us

3 months Telstra Device Security on us

Get 2 months BINGE with Telstra

Get 3 months of APPLE TV+ on Telstra

Get 4 months Spotify Premium with Telstra

Get 12 months of Kayo Basic
For new 5G home internet services.
- Priority Assistance is not available
  
  Telstra Air is not available
  
  Home phone line is not included
No lock-in contract

Critical information summary

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Just plug in and go 5G-fast

Super easy setup – no cables or appointments.
Enjoy 5G speeds at home with Wi-Fi 6 for optimal performance on your devices.

Just plug your 5G Home Modem in where you find the strongest signal at home and boom - you're enjoying lightning-fast downloads of your favourite shows.

See modem set-up guide

5G Home Internet terms

Service not available to all areas or all premises. Service availability is based on 5G coverage, and our network data availability check. Initial checks may show you are eligible for this service however actual availability will be confirmed during your order process.

This plan does not include a fixed voice service and you will not be able to use it to make or receive calls or support a lift, security or medical alarm. This plan is not compatible with Telstra Air, Telstra Broadband or 3 for Free broadband top-ups.

This plan does not support hosting a gaming or file server. FairPlay Policy applies.

Speed:

Current average download speed is 378Mbps with speeds typically ranging between 50 and 600Mbps. Typical upload speeds of 46Mbps (ranging between 10Mbps to 90 Mbps)*

Average and typical speeds may be slower over Wi-Fi connection and can be impacted by factors such as the distance from the serving 5G mobile tower, number of users online, where your modem is located and how far you are from it, and whether there are obstructions between your modem and the 5G mobile tower. Speeds may change over time but are anticipated to remain within the quoted speed range.

*Average and typical speeds are into-the-home speeds measured at the modem. Speeds over Wi-Fi may be slower. Download speeds were measured at the in-home modem during the busy evening period between 7pm – 11pm over a representative time period, typically ranging between 50 and 600Mbps and upload speeds typically ranging between 10Mbps to 90 Mbps.

Once you exceed your included data allowance, your speed will be capped at 25Mbps, and slowed further in busy periods until your next billing month. There is no option to top up your data or move to a higher data plan.

If you cancel your plan in the first 24 months your modem must be returned via our eParcel service (we will provide details in an email or SMS to you once you cancel) in good working order within 21 days of cancellation or modem fee will apply. Modem fee calculated as $29 x number of months remaining in the first 24 months.

Billing:

If you’re an existing customer, your new Telstra 5G internet service will not appear on your existing bill. The 5G Home service will have a separate bill. Unfortunately, we are not able to join on to existing bills at this time.

As your Telstra 5G internet service will be on a separate bill, you’ll need to set up direct debit for it separately. You’ll also need to request that the new service appears on My Account so you can manage it on the My Telstra app .

Kayo offer

For Telstra Personal customers taking up a new home internet service. Roll onto Kayo Basic standard month-to-month fees after 12 months unless you change or cancel beforehand. Must sign up to Kayo via Telstra at https://hub.telstra.com.au/kayo . Not compatible with any other Kayo offer or third-party billing platforms.

If you cancel within 12 months, you will lose the remainder of, and cannot restart, the Kayo offer. Not available on Kayo One. Current Kayo One customers need to upgrade to Kayo Basic first to be eligible for this offer.

Setup	Inbuilt, pre-activated SIM WPS push button
Wi-Fi	4x4 802.11ax – the fastest ratified Wi-Fi standard Dual band capability (2.4GHz and 5GHz)
Voice	2x FXS ports
Ports	One 3.0 USB port 1 configurable 2.5 gigabit Ethernet WAN/LAN port 4 gigabit Ethernet ports
Memory	1024MB RAM
Compatibility	The Telstra 5G Home Modem is only for use with the Telstra 5G Home Internet plan. The Telstra 5G Home Modem is not compatible with the Telstra Smart Wi-Fi Booster, or any Wi-Fi extenders.

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Take me to

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5G Home Internet

5G home internet your family can rely on.

Why choose us for 5G Home Internet

First month on us

Try it, love it - or cancel it

Super easy setup

Check your address

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Connection address

Your address is eligible for 5G Home Internet.

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Try 5G Home Internet on a no lock-in plan

First month on us., Telstra 5G Home Internet , 1TB DATA , Available , Unavailable , Unavailable , Unavailable

month-to-month

$0 for the first month , month-to-month , then $85 per month

Plan speeds

5G plan speed

Amazing 5G speeds

5G Home Modem

1TB data per month

Special offers

Plan exclusions

5G Home Modem included for use with your plan

Just plug in and go 5G-fast

Add-on entertainment

Love it? Stream it on 5G Home Internet

Can’t get 5G Home Internet yet? Don’t fret

NBN PLANS

Australia’s most popular nbn provider.

MOBILE BROADBAND

Wi-Fi you can take with you.

More reasons to choose Telstra 5G Home Internet

Try before you buy

We monitor our network 24/7

Local support

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Frequently Asked Questions