Business-grade fibre
Let’s get you growing on business-grade fibre
Connect to business-grade fibre for $0 install plus receive up to $2000 credit to get you going. Now available to more businesses than ever, with 44 new zones in metro and regional areas.
Offer ends 30th April 2023. For new Telstra Internet Direct Adapt customers only. The $0 installation fee is subject to remaining connected to business nbn® EE service or Telstra Fibre for a minimum of 36 months. Minimum spend applies. See offer details .
What is business-grade fibre?
Our internet-based business-grade fibre solution, Telstra Internet Direct (TID) Adapt, connects your business to speeds once reserved for large-scale enterprises. We understand that as your business evolves, so too must the technology that keeps you connected.
What you get with business-grade fibre
Premium, reliable connectivity for greater peace of mind
Experience consistent, fast performance with network availability target of up to 99.95% to help keep your business running.
Symmetrical speeds that streamline your ways of working
Access equal upload and download speeds, even at peak times for enhanced experiences.
Bandwidth options tailored to your applications
Choose from a range of bandwidth options for connectivity that’s tailored to your needs.
Multi-network availability to give you more options
Multi-network availability to give you more options
How your business benefits from business-grade fibre
Support your workflow
Help boost productivity and prioritise growth with connectivity that supports your file transfers, voice and video calls.
Get your data flowing faster
Unlock faster speeds of up to 1Gbps to power your business in the moments that matter.
Be the business that delivers
Provide a consistent, quality experience with internet that helps you better connect with your staff and customers.
Connect fast with Rapid Activation
An extra service that connects you quickly via our mobile network while your Telstra Fibre is installed, plus adds mobile backup and proactive service monitoring to your plan.
Business-grade fibre plans
To learn more about which plan is best for you, get in touch to talk connectivity with our advisory team.
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Telstra Internet Direct Lite , Available , Unavailable , Unavailable , Unavailable
Businesses that use apps, video and data to boost productivity and optimise their end-user experiences. -
Telstra Internet Direct Premium , Available , Unavailable , Unavailable , Unavailable
Businesses that have many employees using business-critical apps using a high volume of data.
Wait less, work more, with Rapid Activation
An extra service that connects you quickly via our mobile network while your Telstra Fibre is installed, plus adds mobile backup and proactive service monitoring to your plan. To get you growing on business-grade fibre faster. Ask us how at your Telstra Business Technology Centre.
Frequently asked questions
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When you add Rapid Activation to your plan, we aim to connect your business within 9-15 business days in metro areas and 12-18 business days in regional areas. The time is measured from when you submit complete and correct order information to when your service is activated using the mobile network. You must be available on site for service activation when required by us. If your order is project managed, you should consult with your project manager as delivery times may differ.
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The cost of adding Rapid Activation to your business-grade fibre plan depends on your individual contract terms. For more information on plans and pricing, contact your Telstra Business Technology Centre.
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The Telstra Fibre Network Termination Unit (NTU) will be installed with a 4G module so that you’ll have connectivity even before your fibre connection is delivered. This will help you get your business up and running faster.
Once your fibre connection is installed Rapid Activation converts to a Mobile Backup service with failover protection, giving you peace of mind knowing that your data service will switch connections in the event of a fibre network disruption.
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Proactive service monitoring gives you proactive fault investigation, service assurance, and resolution in the event of a fibre network failure.
Things you need to know
Service Availability: Services, access types and bandwidth options not available to all areas or premises.
Internet speeds: Actual speeds experienced may vary due to various factors including, but not limited to, your access service type, the maximum line speed at your premises, your hardware and software capabilities and configurations, and the type and source of content your business downloads.