Learning Digital

Build your digital skills

We're here to help you build your digital skills through our Learning Digital program, so you can be better connected.

What is Learning Digital?

No matter what your skill level is right now or how you’ve reached this page, we’re here to help you build your digital skills to become better connected in the digital world.

Navigating through the topics by yourself or with a friend, you can choose what you want to learn; from getting started on the internet to how to send an email or video call with family and friends.

Self-guided lessons for learning anytime

There’s no rush, you can learn at your own pace and at a time that suits you. Learning topics are broken down into short lessons of no more than 7 minutes.

No tech experience needed

You don’t need to be tech savvy. There’s a lesson for every skill level. If you’re new to computers, start with the basics or request a free training session with our team.

Learn at any stage

It’s never too late to learn how to stay connected with your loved ones or brush up on your digital skills. The courses help empower all Australians to thrive in a digital world regardless of age.

More support for Learning Digital

Request a free phone session with our team or refer a friend

If you know the basics about the internet and email but need help with something more specific, you can request a free skill building session over the phone with our team. Fill out the online form with your details and what you’d like more help with. Or use the form to refer a friend. You don't have to be a Telstra customer to access this phone-based support.

Learn in your own language

If you would prefer learning digital in your own language, we have quick reference guides in 14 languages. The quick reference guides are an introduction to computers, email, internet, social media and tablets.

Other programs available



Tech Savvy Seniors

Our Tech Savvy Seniors program helps you build the skills and confidence to use computers, tablets and smartphones. It includes face-to-face training, how-to guides and training materials in over 14 languages.

Video content description

The video shows several older Australians sharing their views and experiences with technology and how the Tech Savvy Seniors program has benefited them.

  • MUSIC

    Footage: The words Tech Savyy Seniors and a graphic of the Telstra logo appears

    Footage: Jo Third is in her home looking at her phone, then speaking to us from her kitchen

    Audio from Jo Third: I think the digital tablets phones are virtually essential these days,

    Footage: Cut to Jo Third with her friends sharing photos on her mobile

    Audio from Jo Third: They've changed life so much it's hard to imagine going back to the days without them.

    Footage: Cut to Pam Richards sitting in an armchair

    Audio from Pam Richards: I think we all, as we're getting older, we need to move forward. I mean it's another age in technology. There's been many ages before us

    Footage: Cut to Pam Richards scrolling on her iPad in her kitchen

    Audio from Pam Richards: And this one's not going to happen

    Footage: Cut to Pam Richards back on the armchair

    Audio from Pam Richards:  Again because with youngsters, they don't know any different, they've left they've had computers and technology right the way through school, they don't know employment without it.

    Footage: Bob Richards in the kitchen, then sitting at dining table with his iPad.

    Audio from Bob Richards: It's beginning to change as people get more used to it, and in my

    Footage: Cut to Bob Richards in the kitchen

    Audio from Bob Richards: Peer group particularly, more and more of them are beginning to convert and become involved.

    Footage: Peter Craswell is talking to us from the library where he is sitting down, then cuts away to him typing on the computer and back

    Audio from Peter Craswell: Computers nowadays are friendly. Don't be afraid of them. They won't explode. They won't crash and even if you do make a mistake, all you have to do then, is turn it off and switch it on again.

    Footage: Bob Richards is in his kitchen then cuts to him sitting at the table using his iPad and back to the kitchen

    Audio from Bob Richards: Yeah the Tech Savvy Seniors course, I think, is a very good starting point. It's the, you know, the first step of any journey is probably the most daunting one, but once you're on the way, it you know, it's a lot better.

    Footage: Jo Third is speaking to us from her kitchen, then her husband walks in when Jo is sitting at the table using her iPad.

    Audio from Jo Third: I could see my children using computers and phones and I've always thought oh I want one of those.

    Footage: Her husband rests his arm on the back of her chair and looks over her shoulder at her iPad; they’re both smiling

    And I know I had a little opposition from my husband when I was buying an iPhone

    Footage: Cuts away to Jo Third on her own in the kitchen

    Audio from Jo Third: Because his attitude was, oh you just want to keep up with the younger generation. But I don't care about any labels that I might attract. I just, I want to keep up with what the kids are doing. To me it's a lot of fun.

    Footage: iPad is on a table next to a basket of fruit, screen shows a recipe and Pam’s fingers are scrolling through the recipe, then camera pans out to show Pam standing at the kitchen bench scrolling on the iPad.

    Audio from Pam Richards: I think we owe it to ourselves to move forward with modern technology and I feel that it must be very difficult for people that haven't done this

    Footage: Pam Richards sitting in her armchair

    Audio from Pam Richards: Because the demands made on you now tends to be well, go to www dot and download the information.  Whereas before, a letter would come in the post.

    Footage: Bob Richards is in his kitchen then cuts to him sitting at the table using his iPad and back to the kitchen

    Audio from Bob Richards: Well I've used it a lot for researching family history, things like that. Again, you get far more access and you don't have to be at a registry.

    Footage: Pam Richards on the iPad and Bob Richards using pen and paper sitting next to each other

    Audio from Bob Richards: We get some of the media so that we can both do the crossword at the same time

    Footage: Cuts to Bob Richards in the kitchen

    Audio from Bob Richards: (laughs) Which makes instead of fighting for the first one to get the crossword.

    Footage: Jo Third in her kitchen and then cuts to her sitting on the couch next to her husband who’s on his tablet.

    Audio from Jo Third: I don't think technology is just for young people. I think that there's no barriers in age.

    Footage: Pam Richards in her armchair.

    Audio from Pam Richards: I feel that I'm moving forward fast enough to be able to keep up with the rest of the world

    Footage: Pam Richards and Bob Richards sitting on the couch looking at Pam’s iPad, camera pans out and cuts back to Pam in her armchair.

    Audio from Pam Richards: And that's what makes me feel good about them. I do encourage other people and in conversation and way of life and people say that they go into the library to reserve books and they say well you can just do it online you know.

    Footage: Bob Richards in his kitchen and cuts to Pam and Bob sitting on the couch looking at Pam’s iPad and back to the kitchen.

    Audio from Bob Richards: I think those of us who have a knowledge about technology, it's incumbent on us to influence our peers to join the happy throng, if you like.

    Footage: Jo Third in her kitchen

    Audio from Jo Third: You don't want to get old before you have to so yeah (nodding her head) I think it does help you to stay young.

    Footage: A graphic of the Telstra logo appears

    [END MUSIC]